JTKM provides Application Development & Maintenance services that enhance performance of customer’s IT systems. Our services help organisations optimise cost, enhance quality and maximise returns from their IT applications.

Applications form the core of most businesses today. A strategic requirement for organizations, small or large, is identifying, employing and continuously enhancing the right applications that help their business deliver its services effectively and efficiently, while maximising business value. This requires an in-depth understanding and appreciation for the business domain, technology, processes and applications. 

 

JTKM, with its 20 plus years of experience in Systems Engineering and Integration, offers a range of application development / maintenance services ranging across custom development, bespoke development and pure turnkey solutions. 

Our approach to support, sustain and enhance a project through its complete lifecycle includes:

1. Providing comprehensive solutions that are a judicious combination of the following:

 

Bespoke Application Development.

Application Maintenance and Support

Application Enhancement and Change Management

2. Collaborative, flexible and iterative processes deploying agile methodologies of delivery

3. Transformative integrated service delivery

4. Covering the complete development life cycle with a view to optimising the return on investments

5. Focus on building long term value for customer through strategic partnerships ensuring alignment with customer needs and company goals

We help clients improve their return on IT spend by measurable improvement in quality:

 

On Time Performance: 96.63% of JTKM deliverables are delivered on time, with an 87% ability to meet schedules endorsed by our clients – compared to a broad industry performance of about 37%

 

On Quality Performance: 98.82% of JTKM deliverables were made without severity 1 or 2 defects (critical defects that prevent the use of an application), against a broad industry performance of 42%. Defect Rates of 1.4 defects/1000 Function Points, against a board industry norm of 4.1 defects/1000 Function Points

 

On Cost Performance: Average budget variation on projects happen at a rate of 3.28% against an industry average of 11%. Cost of quality maintenance and development projects at 16.22% and 24.58% respectively against an industry band of 22% to 60%. We have developed extensive Prevention and Appraisal mechanism that reduce internal and external failure costs.

Client Challenges

 

Complex and multi-platform Applications leading to inefficiencies

 

High cost of operations

 

High labour cost, low profile jobs

 

Long provisioning times

 

Coordination with multiple vendors

 

Key offerings

 

Development Services & solutions

 

Software development life cycle management

 

Mobile application development & support

 

Web portal and website development & maintenance

 

e-Commerce and e-Governance solutions

 

GPS based solution

 

Biometric, PKI and RFID based solutions

 

 

 

 

 

Business Intelligence & analytics

 

Business & knowledge process outsourcing

 

Monitoring and Management

 

Enterprise application & legacy system integration

 

Application & data migration for technology upgrade

 

ERP implementation & maintenance

 

DBA and system admin support / system performance monitoring & tuning

 

Systems, kernel, socket & device driver programming

 

End-toend BI services ranging from business analysis to building EIS, business warehouses, data marts, data silos and BI applications using latest software BI tools

 

Customised solutions with Third Party Products

 

Microsoft Dynamics, Microsoft SharePoint, Alfresco, Pentaho, Joomla, Drupal, Magento, SugarCRM, Salesforce, facebook, etc.,

 

Quality & Testing

 

Independent validation and verification services ( IV & V) / testing services

 

Quality implementation for projects and products

Customer Benefit

 

Application development and integration using latest technologies

 

Large pool of certified resources and project managers

 

Varied & global client base

 

Strategic alliances with major OEMs / ISV

 

Our services are implemented with quality processes adhering to: SEI-CMM Level 5

 

ISO 9001

Case Studies

 

Port Authority of New York and New Jersey, USA

 

Charleston County, USA

 

Large Financial Companies of USA

 

South Coast Air Quality Management District, USA

 

London Undergrounds Limited, UK

 

Indian Defense, India

 

National Informatics Center, India

 

Election Commission of India

 

Container Corporation of India

 

Pepsi Corporation, India

 

Kronos, India

 

Why JTKM

 

Building large and complex state-of-the-art applications

 

Designing and building strong and robust architectures

 

Large project execution experience

 

Managing large, multi-site development projects

 

 

 

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