JTKM provides Application Development & Maintenance services that enhance performance of customer’s IT systems. Our services help organisations optimise cost, enhance quality and maximise returns from their IT applications.

Applications form the core of most businesses today. A strategic requirement for organizations, small or large, is identifying, employing and continuously enhancing the right applications that help their business deliver its services effectively and efficiently, while maximising business value. This requires an in-depth understanding and appreciation for the business domain, technology, processes and applications. 


JTKM, with its 20 plus years of experience in Systems Engineering and Integration, offers a range of application development / maintenance services ranging across custom development, bespoke development and pure turnkey solutions. 

Our approach to support, sustain and enhance a project through its complete lifecycle includes:

1. Providing comprehensive solutions that are a judicious combination of the following:


Bespoke Application Development.

Application Maintenance and Support

Application Enhancement and Change Management

2. Collaborative, flexible and iterative processes deploying agile methodologies of delivery

3. Transformative integrated service delivery

4. Covering the complete development life cycle with a view to optimising the return on investments

5. Focus on building long term value for customer through strategic partnerships ensuring alignment with customer needs and company goals

We help clients improve their return on IT spend by measurable improvement in quality:


On Time Performance: 96.63% of JTKM deliverables are delivered on time, with an 87% ability to meet schedules endorsed by our clients – compared to a broad industry performance of about 37%


On Quality Performance: 98.82% of JTKM deliverables were made without severity 1 or 2 defects (critical defects that prevent the use of an application), against a broad industry performance of 42%. Defect Rates of 1.4 defects/1000 Function Points, against a board industry norm of 4.1 defects/1000 Function Points


On Cost Performance: Average budget variation on projects happen at a rate of 3.28% against an industry average of 11%. Cost of quality maintenance and development projects at 16.22% and 24.58% respectively against an industry band of 22% to 60%. We have developed extensive Prevention and Appraisal mechanism that reduce internal and external failure costs.

Client Challenges


Complex and multi-platform Applications leading to inefficiencies


High cost of operations


High labour cost, low profile jobs


Long provisioning times


Coordination with multiple vendors


Key offerings


Development Services & solutions


Software development life cycle management


Mobile application development & support


Web portal and website development & maintenance


e-Commerce and e-Governance solutions


GPS based solution


Biometric, PKI and RFID based solutions






Business Intelligence & analytics


Business & knowledge process outsourcing


Monitoring and Management


Enterprise application & legacy system integration


Application & data migration for technology upgrade


ERP implementation & maintenance


DBA and system admin support / system performance monitoring & tuning


Systems, kernel, socket & device driver programming


End-toend BI services ranging from business analysis to building EIS, business warehouses, data marts, data silos and BI applications using latest software BI tools


Customised solutions with Third Party Products


Microsoft Dynamics, Microsoft SharePoint, Alfresco, Pentaho, Joomla, Drupal, Magento, SugarCRM, Salesforce, facebook, etc.,


Quality & Testing


Independent validation and verification services ( IV & V) / testing services


Quality implementation for projects and products

Customer Benefit


Application development and integration using latest technologies


Large pool of certified resources and project managers


Varied & global client base


Strategic alliances with major OEMs / ISV


Our services are implemented with quality processes adhering to: SEI-CMM Level 5


ISO 9001

Case Studies


Port Authority of New York and New Jersey, USA


Charleston County, USA


Large Financial Companies of USA


South Coast Air Quality Management District, USA


London Undergrounds Limited, UK


Indian Defense, India


National Informatics Center, India


Election Commission of India


Container Corporation of India


Pepsi Corporation, India


Kronos, India




Building large and complex state-of-the-art applications


Designing and building strong and robust architectures


Large project execution experience


Managing large, multi-site development projects




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